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Where are the electronically-submitted files stored for OCS Printshop?

Answer:

All files, when submitted via the web-based Printshop application, are sent with the original name and file extension as when submitted.  This means that, in order to open the file, the program used to create it must be present on the system (e.g. if the uploaded file is a Microsoft Word document, then MS Word must be loaded on the computer processing the work order). 

All files are uploaded to the server with a base directory of OCSPROG\CDUSR\ADMIN\FINANCIAL_CONTROL\WO\UP.  If you visit this directory, you will see a number of folders. 

Each of these folders represents a work order number.  Some will be empty, as the folders are created when a work order is generated.  Those work orders that have had the files uploaded electronically will contain the copied files.

Locating A File Through OCS BackOffice

When Printshop BackOffice is run, a screen will show all active jobs.

The jobs highlighted in yellow were entered with files submitted electronically, while blue jobs should have a hardcopy associated with them. 

By double clicking on a job, you can view the details.

On the fifth (5^th) line from the top, you will see a line indicating the file location.   In order to avoid confusion, the operator can assume that this file location is in addition to the aforementioned location (…\FINANCIAL_CONTROL\WO\UP).  The job mentioned here (“PHASE 3 – MARTIN_1.DOC) would be located in the following path:

\OCSPROG\CDUSR\ADMIN\FINANCIAL_CONTROL\WO\UP\W1246 

Alternatively, the file location can be viewed directly from the main screen listing all jobs.   

Again, the location provided is an extension of the base path, but it allows the processor an opportunity to quickly find a job.

Currently, there is no way to open this file directly through the BackOffice program, so the person processing the job will have to navigate to this location and open the file for printing.