frequently Asked Questions

OCS Basics:

What if there are problems with my OCS system?

How to set up Communication Ports?

How to set permissions on OCS directories?

How to set up XP security for Client?

How Do I Configure LDAP?

Printing:

How to manage printers?

How to set printer settings in Windows?

How to setup printer pools?

Why do some print jobs disappear after the user has paid for it?

What are the required settings for the OCS monitored queue on the server?

How to change the default print cost for URL’s, Applications or Time?

Patron Kiosk:

How do I pickup cash from the Patron Kiosk?

How do I set up a Cash Pickup user?

How do I view or print add value and pickup totals?

How to Configure an SEM Bill Acceptor to work with OCS Patron Kiosk?

How to force Pin Changes for user groups?

Over-The-Counter:

How do I set permissions on “Over the Counter” stations?

How to view or print Over-The-Counter transactions?

Printshop:

Where are the electronically-submitted files stored for OCS Printshop?

OCS Timed-Access & Gatekeeper:

How do I adjust my opening and closing times for Timed-Access?

What are sites and groups, and do I need to use them?

How to Configure Automated Client Shutdown and Messaging?

How to configure User Slot Quantity Selection?

MAC:

How to add a LPR printer on mac OS 10?

What to do if MAC jobs are not making it to the Queue

Card Readers & Device Configurations:

How do I set a default reader-type to use with OCS?

How do I configure a VCC unit?

OCS Backup:

How to setup OCS Backup?

My backup server has failed, how to I switch to the secondary server?

How do I setup and synchronize a secondary back up OCS server?

How do I configure OCS to write transactions to a database?

How to set up FTP download?

Email Engine:

How do I set up and use the OCS emailing engine?

Ledgers:

How do I administer a site using the OCS ledgers System?

How to grant user credit in Ledgers?

How to set Ledgers Control Access?